1. Why Won't My Verify Microsoft Office Package For Students
2. Why Won't My Verify Microsoft Office Package For Windows 10

The current situation is as follows: when I log in with my work account on Teams (or the Office platform) I need to verify my identity by either picking up a call or filling in a verification code I receive via SMS. Previously I accidentally hit '1' when I received this verification call, which (I think) blocked my account. This issue is typically caused by a setting on your computer, which restricts third-party apps and software from being installed. If your computer is running Windows 10 S, by design, you will only be able to install apps from t. If Office still won't install, check that your computer meets the system requirements to install Office. For example, you can't install Office on computers running Windows XP or Windows Vista. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. Sep 05, 2012 Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installerupdate package. I'v e tried opening it on other user names and it doesn't work on those either. The same thing is happening with other programs of Microsoft Office. Follow the steps in Install Office on your PC or Mac. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, 'Install or reinstall an Office for business product.' If you have problems installing Office, you may need to uninstall it first and then reinstall it.

Answer

Once you have installed Microsoft Office 2013 / 2016 / 2019, you can validate that your license has been activated by following these steps:
(Note: The screen shots below were taken in MS Office Word, but the process is similar in all Office programs.)

Why Won't My Verify Microsoft Office Package For Students

1. Click on File tab.
2. Select Account.
   On the right-hand side of the screen, you will see the product activation information as displayed below.
   If you see the words Product Activated, activation was successful. If you don't get this result right away, close the office application you are running, and relaunch the application to check again.
   Note: If you have installed Office 2013 / 2016 / 2019 while away from campus, make sure you have established a MIT VPN connection to the MIT network to allow Office to check in with the MIT license server. See MIT Remote Access VPN Service Page.
   
3. If after closing and then reopening the application you still do not see the Product Activated message, you should verify that your operating system is set up with the correct domain suffix mit.edu.
4. If you've done everything above (including setting the domain suffix and activated a VPN if off campus) and it's still not working, you may be able to manually activate it by opening a command line shell and run:

• cd 'Program FilesMicrosoft OfficeOffice15'
• cscript ospp.vbs /act

Set up Windows with the Correct Domain Suffix:

1. Access the control panel:
   • Windows 8: Press Windows key+X to start the Classic Menu
   • Windows 10: Right click on the Start menu and select Control Panel.
2. Choose Control Panel from this menu and choose System in the Control Panel window.
3. In the 'Computer name, domain, and work group settings' section, click Change settings.
4. Click Change....
5. Click More....
   The Primary DNS suffix setting of this computer should show MIT.EDU. If it doesn't, enter MIT.EDU and click OK.

Note: If another domain suffix, e.g., broad.mit.edu or psfc.mit.edu, is listed, do NOT change it to just mit.edu.

Setup macOS with the Correct Domain Suffix:

Why Won't My Verify Microsoft Office Package For Windows 10

See also

How do I activate Office in Windows?
How do I Install or Upgrade to Microsoft Office for Mac 2019

Apparently this is a known issue with Microsoft Office 2013 and 2016. Unfortunately the support article describing the resolution to the issue isn’t very clear. I spent some time analyzing this issue and here’s what I’ve found.

[UPDATE]

This issue and resolution applies specifically to Microsoft Office 2013 and 2016 on Windows 7 and Windows 10. It does not work for any Microsoft Office 365 installations. To resolve licensing/product key issues with Office 365, please see Microsoft’s article on how to reset Office 365 activation.

[issue]

The user opens Microsoft Outlook 2013 or 2016 on Windows 7 or Windows 10 and the program opens but immediately displays the following error: “Microsoft Office cannot verify the license for this product. You should repair the Office program by using Control Panel.”

This error can occur if a user has previously run the program compatibility wizard for a program part of the Microsoft Office package and set the option to run that program in compatibility mode going forward. In my example, the user was recently migrated to Windows 10 and after running into an issue with Microsoft Outlook ran the compatibility wizard, selected Outlook and then selected a different operating system than the current operating system.

[resolution]

1. Close the affected application (Outlook in this case).
2. Open Regedit.
3. Navigate to HKCUSoftwareMicrosoftWindows NTCurrentVersionAppCompatFlagsLayers
   
4. Select any executable part of Microsoft Office and delete those related entries. In the example above C:Program Files (x86)Microsoft OfficeOffice15OUTLOOK.EXE is the only MS Office executable, so I’ve deleted that item.
5. Start Outlook.

[further explanation]

The reason the Microsoft tech article is confusing is due to the instructions which haven’t been updated in a while. Windows 10 does not display a Compatibility tab on shortcuts to or executable files themselves which are signed by Microsoft and known to be compatible with that operating system. It is, however still possible to “turn on” compatibility mode for those same executables using the compatibility wizard.

Once the wizard has been run, however, there isn’t an easy way to remove or even determine whether an executable has been assigned to run in compatibility mode. Even uninstalling and re-installing MS Office will not fix the issue because the current users profile (registry) has the information that tells windows which executables should be run in compatibility mode. The only way to remove the compatibility mode assignment is via the compatibility tab (which has been removed in windows 10 for may executables) or the registry (as shown above).